References (Selection)

I am proud to support my clients with competence, engagement,
quality and a sustainable entrepreneurial focus.

SV Group Österreich

Corporate canteen group: Change management, interim operational management.

Website: sv-group.com

Modul Hotel Akademie

Lecturing "Applied Hotel Management"

Website: modul.at

Thermen Wellness Hotel Avita

"Diamond Fever" – quality optimization workshop for spa and hotel.

Website: avita.at

Austria Trend Hotels

Implementation coaching "Service to feel well" across all locations. (+ 20 venues)

Website: austria-trend.at

WKÖ – Wirtschaftskammer Österreich

Hotel cooperation handbook, advisory support for quality guidelines. Member of the five-star hotel classification commission.

Website: wko.at

Föhr Mietmöbel Wien

Company sale

Website: foehr.at

IG Immobilen

Quality improvement for residential complex; marketing scenarios for vacation apartment facilities.

Website: ig-immobilien.com

Therme & Hotel Sonnenpark- Lutzmannsburg****

Quality analysis, management workshop.

Website: sonnenpark.at

Radisson SAS Palais Hotel Wien

Quality assurance and improvement workshop: Diamond Fever

Website: vienna.radissonsas.com

St. Martins Therme

Corporate quality coaching.

Website: stmartins.at

Demel Konditorei Wien

Organizational consulting during ownership transition.

Website: demel.at

Hotel Ambassador Wien****

Complete relaunch/positioning, branding, organizational structure, quality standards, staff training.

Website: ambassador.at

ÖHV

Workshop for department head academy: quality improvement in hotels. Apprenticeship academy workshop.

Website: oehv.at

BALANCE Resort Hotel Stegersbach****

“Service that sells” workshop.

Website: balance-resort.at

Round Table Konferenzhotels

Member of the advisory board.

Website: rtk.at

Hotel Stefanie - Wien

DIAMOND FEVER quality management workshop.

Website: schick-hotels.com

Planinka

Turnaround management for two spa hotels, mineral water (Prolom Voda), and nature park (Davolja Varos).

Website: planinka.rs

Somborskisalasi

Initiation and support of the agro-tourism cluster.

Website: somborskisalasi.rs

Amt der NÖ Landesregierung

Coaching – preparation for privatization over 3 years for Bad Schönau Hotel & Thermal Springs Co.

Website: badschoenau.at

Niederösterreich Tourismus

Development and management of M.I.C.E. and 50+ cooperation networks.

Website: mice-noe.at

Stadtgemeinde Baden bei Wien

Development of urban tourism and positioning scenarios.

Website: baden-bei-wien.at

Burgenland Tourismus

Mystery guest quality analysis for over 70 businesses. Development and introduction of quality standards. Coaching of Best of Burgenland and 'Schmankerlwirte'.

Website: burgenland.info

Federation of Iclandic Horse Association (FEIF)

Development of a mission statement and strategy (19 nations).

Website: feif.org

Mc Donalds Schweiz

Support in concept and branding of hotel chain "Golden Arch Hotels".

Website: mcdonalds.ch

WIFI Wien

Quality management for hotels and restaurants.

Website: wifiwien.at

EBRD

Supervisory board mandate for Jadranka Hotels, Croatia. Hotel turnaround management in multiple countries.

Website: ebrd.com

Eurovision Songcontest

Swiss delegation host for the Eurovision Song Contest.

Website: songcontest.orf.at

UNIDO Austria

Overall evaluation and catering operations improvement (approx. 6000 staff).

Website: unido.org

Magic Life - Alles inklusive

Development and implementation of company-wide mission and quality standards. Management recruiting.

Website: magiclife.at

LHW (The Leading Hotels of the World) HO NewYork

Strategic recommendation development for global repositioning of the company.

Website: lhw.com

HOTEL Palisad

Turnaround management.

Website: palisad.rs

Kensington Close Hotel

General Manager – 570 room hotel, London.

Website: kensingtonclosehotel.com

Jadranka

Supervisory board member for EBRD for 3 years.

Website: jadranka.hr

Hotel Imperial***** Wien

1994 award from Condé Nast Traveller: "World's Best Hotel" under my management.

Website: hotelimperialwien.at

Kinderhotel Semi

Owner coaching.

Website: semi.at

Nufarul - "Sanatorium"

Turnaround management.

Website: nufarul.md

Europäischer Hof Bad Gastein

Quality management.

Website: europaeischerhof.at

Chattanooga Café + Grill

Entrepreneur coaching.

Website: chattanooga.at

Frapag

Hotel investment coaching.

Website:

Hotel Schillerpark Linz

Pre-opening management – first casino hotel in Austria.

Website: austria-trend.at

Riyadh Palace Hotel

Pre-opening management for TRUST HOUSE FORTE HOTELS.

Website: riyadhpalacehotel.com

Bristol Hotel Wien*****

General Manager for 7 years. Hotelier of the Year. Leading restaurant in Austria (Gault & Millau).

Website: bristolvienna.com

Schischule Johannes Putz Göstling

Owner coaching.

Website: goestling-hochkar.at

Hypo Alpe Adria

Tourism project consulting.

Website: hypo-alpe-adria.at

Skanska

Support in hotel investment.

Website: skanska.com

Hotelsterne

Member of Austria’s five-star hotel classification commission.

Website: hotelsterne.at

Immo Advice AG

Hotel & casino resort project development.

Website: pearl-of-karpaz.com

ITM College

Lecturer: “Quality First – Guest Relation Management”

Website: itm-college.eu

Imperial Torte

Product and sales development & management.

Website: imperialtorte.com

IT Zlatibor

Keynote address.

Website: tim-serbia.rs

Hotelstars

Collaboration in creation of hotel standardization (* to *****).

Website: hotelstars.eu

TPA Group

Operational due diligence for a spa resort in Slovakia (for TPA SK).

Website: tpa-group.sk

Schloss Schönau

Strategy coaching.

Website: schloss-schoenau.at

Salzburger Hof

Quality First workshop.

Website: salzburgerhof.at

Ministry of Tourism

“Quality First” - hotel & tourism management seminars.

Website: mt.gov.sa

Albizia Apartments

Strategy Coaching

Website: albizia-apartments.com

Social Services:

It gives me a great pleasure to support the following Social Services:

Rotary Diakonie Evangelische Kirche Baden